Terms & Conditions of Service

Thank you for visiting our website. By accessing or using our website and engaging in our services, you agree to be bound by the following Terms and Conditions. These Terms apply to all visitors, clients, and individuals who use our website and services. If you do not agree to these Terms, you must not use our website or engage with our services.

We reserve the right to modify these Terms at any time without prior notice. Your continued use of the website and our services after any amendments signifies your acceptance of the updated Terms.

1. Definitions

  • Business – 'We,' 'us,' 'our,' refers to Angelign (ABN: 12 963 836 078), registered in Victoria, Australia.

  • Client – 'You,' 'your,' 'customer,' refers to any individual or entity who engages with our website, books consultations, purchases products, or uses any of our services.

  • Services – Our Feng Shui consultancy services, energy balancing, space clearing, home/office consultations, reports, and any other professional guidance we provide.

  • Products – Any digital or physical remedies, Feng Shui tools, books, or other materials sold through our website.

  • Website – Refers to www.angelign.com, including all content, tools, and services offered through the site.

  • Intellectual Property – Includes copyrights, trademarks, proprietary information, designs, trade secrets, and any original content created by us.

2. Services Disclaimer & Liability Limitation

  • No Guarantees or Promises – Our services are advisory only. Feng Shui is a holistic and interpretive practice that does not guarantee specific financial, health, personal, or business outcomes.

  • Not a Substitute for Professional Advice – Our services do not constitute financial, legal, medical, or psychological advice.

  • Release of Liability – To the fullest extent permitted by law, we disclaim all liability for any indirect, incidental, or consequential damages arising from the use of our services or reliance on our advice.

3. Bookings, Cancellations & Refunds

  • Booking Confirmation – Bookings are only confirmed once payment has been received in full.

  • Cancellations & Rescheduling – More than 48 hours before the session: Full refund. Less than 48 hours: No refund.

  • No Refunds for Completed Services – As our services are customized, no refunds are offered once a consultation is completed.

4. Product Purchases & Warranties

  • Consumer Guarantees under Australian Consumer Law (ACL) – We comply with the Competition and Consumer Act 2010 (Cth) (as amended in 2024), ensuring products are of acceptable quality and fit for purpose.

  • Returns & Exchanges – No refunds for change-of-mind purchases. Damaged or defective items must be reported within 7 days.

5. Website Use & Intellectual Property

  • Use of Website – You agree not to engage in hacking, spamming, or unauthorized data collection.

  • Intellectual Property Rights – All website content is our intellectual property and may not be reproduced without permission.

6. Privacy & Data Collection

  • Compliance with the Privacy Act 1988 (Cth) (as amended in 2024) – Includes enhanced privacy rights, the Children's Online Privacy Code, and strengthened data breach notification requirements.

7. Limitation of Liability & Indemnity

  • No Liability for Third-Party Actions – We are not liable for losses caused by third-party service providers.

  • Indemnity – You agree to indemnify us against claims resulting from misuse of our services or violation of laws.

8. Governing Law & Dispute Resolution

  • Jurisdiction – These Terms are governed by the laws of Victoria, Australia.

  • Dispute Resolution – Both parties agree to attempt mediation before pursuing legal action.

Legal Reference Section

  • Competition and Consumer Act 2010 (Cth) (as amended in 2024)

  • Privacy Act 1988 (Cth) (as amended in 2024)

  • Copyright Act 1968 (Cth)